ARAMA Gold Coast in conjunction with Gold Coast TAFE has prepared a number of training programmes for members.  This training is not about licence requirements.  It is presented for resident managers and their staff who want to grow their knowledge and qualifications within the industry. 

The training will provide: 

•          Immediate Skills for your business

•          Nationally Recognised Qualifications

•          Establishment of an industry standard

•          And will equipping you with the knowledge & skills to ensure the ongoing survival & success of your business 

There are THREE ARAMA Training Programmes 

Recognising that resident managers have come from various backgrounds with a broad range of skills but with quite different needs depending on their prior skills, the programmes are offered in THREE forms of delivery.  The best fit for such a diverse range of participants requires a combination of: 

•          fixed "group" style

•          "self paced" 

•          one day "hit & run" training options  

QUALIFICATIONS available from the training programmes are: 

•          Certificate IV in Business

•          Certificate IV in Property Operations; and

•          Non-Accredited Skill Sets Workshops

Certificate IV in Business 

This course is delivered by classroom attendance in groups of 10 to 20 participants.

Learn how to:

•          Market your property to existing & new customers

•          Address customer needs

•          Manage your teams performance

•          Ensure that your workplace is a safe environment

•          Manage your properties projects

Certificate IV in Property Operations 

This course is delivered by self-paced learning using internet resources

 Learn how to:

•          Plan and coordinate property and facility inspections

•          Develop your teams and individuals

•          Implement customer service strategies

•          Analyse your resource use in building operations

•          Coordinate the maintenance and repair of your properties and facilities

Business Booster Workshops

As the name implies, these are short one-day workshops on topics that you select. 

In just 1 day, you & your staff can update skills and knowledge that can be implemented in your workplace! 

Business Booster Workshops -Topics 

•          Becoming a Dynamic Leader     

                   Knowing how to manage and how to lead 

•          Fundamentals of Marketing       

                   Action plan to success 

•          Customer Service 

                   Creating great service experiences 

•          Finance managers          

                   Essentials of Finance for non-finance  

•          OH & S                 

          Make your workplace safer 

•          Strategic Planning           

          How to write strategic plans

•          Project Management                

          Project Management Essentials 

•          Human Resources 

          Human Resource, Industrial Relations, Work cover 

IMPORTANT INFORMATION 

•          Certificate IV Business – Once a month over 9-12 months

Cost - $2950.00 per person 

•          Certificate IV Property Operations – 26 week program

Start whenever you are ready

Study from the comfort of your own home

Cost - $1350.00 per person ($1450.00 for non-members)

 •          Business Booster Workshops – one-day sessions each month

Cost - $395.00 per person per workshop ($495.00 for non-members) 

 TO GET INVOLVED  

Please contact: 

Selena Brown at Gold Coast Institute of TAFE

Phone          07 55818 810 or

Email:          selena.brown@deta.qld.gov.au 

Or speak with your ARAMA committee member 

May 2008